Data Deletion Instructions
NoimaFlow supports deletion requests for account data, workspace data, client data, generated content, and connected Facebook or Instagram data stored by the platform.
How to Request Deletion
Send an email to contact@simplysocial.ro with the subject line “Data Deletion Request”.
Include your account email, workspace name, the client name if the request concerns a specific client, and whether you want to delete only a connected Meta account or all workspace/client data.
Meta Data Deletion
If you connected Facebook or Instagram, you can request deletion of stored Meta connection data, including Page IDs, Instagram Business account IDs, Page names, permission metadata, and encrypted access tokens. Once deleted, NoimaFlow will no longer be able to publish to that connected account unless it is connected again.
Verification
We may ask you to verify account ownership, workspace authority, or client authority before deleting data. This protects workspaces from unauthorized deletion requests.
Timing
We aim to process verified deletion requests within 30 days unless a longer period is required by law, security, fraud prevention, accounting, dispute resolution, or legitimate business record obligations.
What May Remain
Some limited records may remain where required for security logs, legal compliance, backup restoration windows, billing records, abuse prevention, or audit trails. We will not continue using deleted Meta connection data for publishing.
Remove App Access in Meta
You can also remove app permissions from your Facebook account settings. Removing Meta permissions may stop future publishing, but it does not automatically delete records already stored in NoimaFlow. Email us to request deletion from our systems.